How do I make a complaint? November 07, 2019 13:28 Updated We’re sorry to hear this, please email us at firstname.lastname@example.org so we can work to address the problem. Our complaints policy can be found here. Related articles Do you have an office I can visit? What are the benefits of a Prodigy Finance loan? How does it work? 7 steps to our loan process Can I refer a friend to Prodigy Finance?