How do I make a complaint? March 31, 2020 11:49 Updated We’re sorry to hear this, please email us at firstname.lastname@example.org so we can work to address the problem. Our complaints policy can be found here. Related articles Do you have an office I can visit? What are the benefits of a Prodigy Finance loan? 7 steps to our loan process Can I refer a friend to Prodigy Finance? How do I join the Ambassador programme?