What is your complaints policy? October 09, 2018 14:34 Updated We’re sorry to hear this, please email us at firstname.lastname@example.org so we can work to address the problem. Our complaints policy can be found here. Related articles Does Prodigy Finance have an office I can visit? Why should I get a loan with Prodigy Finance? What makes Prodigy Finance unique? 7 steps to our loan process Can I refer a friend to Prodigy Finance?