The first step of the verification process is that you'll have to take a picture of your face and provide proof of identity.
This article contains the following topics:
1. Uploading your proof of identity
What can you upload as proof of identity?
We can accept a passport, government issued identity document or driver's license in a clearly readable format. A color scan of the identification page is sufficient (we don't need copies of every page).
When you have the documentation ready, please click on ‘Start’.
The system will auto-detect the country you're from. You'll also be able to select the type of document you'll use (passport, driver's license, identity document, etc.).
2. Providing a photo of yourself
After selecting the type of document, you can either take a photo with your webcam or upload a photo from your computer.
After you upload the photo, a timer page will appear. This just indicates the time it takes to review everything you've provided.
If you select the option to ‘take a photo’, then you will see the following message ‘Your browser is requesting access to your camera’.
When you uploaded the photo, you will then be required to check the photo before clicking on ‘confirm’.
3. Moving on to the next stage
If your uploads were successful, you'll be directed to the next verification stage where you'll be asked to upload documents to confirm your application.
In the event that you see the screen below, this means that the verification of the document is taking longer than usual.
In the rare case that the Auto-ID stage fails, you'll be asked to manually verify your ID with someone in our team. If this is the case, a new task will be created on your dashboard named Proof of Identity.
If you face any difficulty while uploading these documents, you can always reach us by email at email@example.com.