The first step of the verification process is to take a picture of your face and provide proof of your identity.
How do I upload my proof of identity?
Please keep your passport ready when starting the verification process. You will be required to take a picture of yourself and upload it to your dashboard. Once you have it ready, please click ‘Start’.
How do I provide a photo of myself?
You will have the option to take a photo with your webcam or mobile phone, or upload a photo from your computer/mobile phone.
After you've uploaded the photo, a timer page will appear. This just indicates the time it takes to review everything you've provided.
Once you're done, click 'confirm'.
If you see the screen below, it means that the verification of the document is taking longer than usual.
In the rare case that your proof of identity review fails, a task will be created on your dashboard named Proof of Identity and you'll be asked to upload a hard copy of your proof of identity document.
If you face any difficulty while uploading these documents, you can reach us by email at firstname.lastname@example.org.