As part of our due diligence, we need to complete a process known as KYC (Know Your Customer). This is the process of a business verifying the identity of its clients by obtaining information about the identity and address of the customers.
What can I use as proof of address?
- Utility or municipality bills that are in your name (for example; bills for water, electricity, gas or bills for rates and taxes)
- Bank document
- Investment, current account, vehicle finance or home loan statements
- A copy of a lease/rental agreement signed by yourself and the landlord. We also accept a letter from your landlord or property administrator (including military or hostels)
- An official tax return, assessment or statement from your country’s tax authority
- A telephone account for a physical landline
What should my proof of address include?
- Your name and surname
- The document should be dated no older than 90 days from when you upload the document
- The logo or stamp of the institute
- The address on the document must match the address on your application
- Your document should be in a non-editable format such as PDF, JPEG, PNG or JPG
What if I don't have a proof of address?
If you don’t have a proof of address, you can upload a declaration letter. A declaration letter is a letter from your family members, friends or landlord confirming that your current address is the same as the address in your application. The letter should include:
- The date
- Your name and surname
- The name and surname of the person signing the declaration letter
- Their signature with a corresponding date
In addition, the declarer must provide a supporting address document covering the requirements listed above. Please find the attached family declaration document below