If you would like to update your personal information, this can simply be done on our mobile app.
Download the app
Our mobile app makes accessing your loan information and personal details available to you, no matter where you are in the world. If you do not have the app yet, here are some ways you can download it:
Remember: the email address we have on system for the app, is the same email address you submitted your application with.
- Forgot your password? You can reset it here.
Updating your physical address
Here's how to update the address associated with your account:
- Log on to the Prodigy Finance app on iOS or Android, or on the web.
- Click on My profile on the web, or the profile icon on the bottom right of the mobile app.
- Click on Edit next to Address
- If you haven't turned on location tracking, you'll be prompted to do so. This lets us easily find your address and to send relevant messages based on your location.
- You can:
- Search for your address and we will automatically fill in the relevant address fields; or
- Manually enter your address details in the provided fields
- Click on Add New Address
Updating your Phone Number
To update the contact number associated with your account:
- Navigate to My profile
- Click on Edit next to your contact number
- Select your country code
- Enter your mobile number
- Click Save Changes