A once-off Direct Debit payment option is now available for customers making payments in USD from a US bank account, in GBP payments from a UK bank account, or in EUR payments from a European bank account.
- How does it work?
- How to make a one-off or combined payment on the iOS/Android app?
- How to make a one-off or combined payment on the Web browser?
How Does It Work?
Direct Debits can take up to 8 business days to reflect in our account, so please ensure you make your payment on time to reach us by the due date – the 28th of each month.
You can log in online or download the app for iOS or Android to manage your loans, explore payment options, and keep your contact details up to date.
How to make a one-off or combined payment on the iOS/Android app?
- Log in to the iOS or Android app.
- Tap the 'Pay' button.
- Select the loan you’d like to make a one-off payment towards or choose 'Make a combined payment'.
- Select the 'Direct Debit' payment option.
- Enter the amount you wish to pay and tap 'Continue with Payment'. By default, we'll split your payment based on the outstanding amounts on your loan. Prefer a custom split? Get in touch with our team at payments@prodigyfinance.com.
- Select the bank account you’d like to use, or add a new one by entering your banking details.
- Tap on 'Confirm Payment' to complete the process.
- You'll receive confirmation that your payment has been initiated. The amount will be deducted from your account within 3 business days and should reflect in Prodigy Finance's account within 8 business days.
- You can track your payment status in the 'Payments' section on the app’s homepage.
How to make a one-off or combined payment on the Web browser?
- Log in to the Prodigy Finance dashboard on your browser.
- Click on the 'Make Payment' button, or select the 'Payments' tab from the sidebar.
- Select the loan you’d like to make a one-off payment towards or choose 'Make a combined payment'.
- Select the ‘Direct Debit’ payment option.
- Enter the amount you wish to pay and click 'Continue with Payment'. By default, we'll split your payment based on the outstanding balances on your loan. Prefer a custom split? Get in touch with our team at payments@prodigyfinance.com.
- Enter your bank details.
- Click on 'Authorise Payment' to complete the process.
- You’ll see a confirmation that the payment instructions have been received, along with a reference number. The amount will be deducted from your account within 3 business days and should reflect in Prodigy Finance's account within 8 business days.
- You can track the payment status via the 'Transaction History' screen.