I’m busy verifying my loan application
See all articlesWhat documents do I need to finalise my loan?
After you’ve accepted your provisional offer, you’ll see a set of verification tasks on your on your dashboard. These...
How can I get my credit report?
A credit report is a detailed report of an individual's credit history prepared by a registered Credit Bureau. Where ...
Phone number verification (OTP)
Why do I need to verify my phone number?We've introduced a one-time password (OTP) check as a security measure to hel...
What documents can I upload as proof of Visa?
Why do I need to upload my visa?As part of the final steps before signing your loan agreement, we’ll ask you to uploa...
Getting a credit report from Experian (India)
If you’re applying from India, we’ll ask for your consent to fetch your Experian credit report directly as part of yo...
Identity verification using a selfie and short video
As part of your loan application, we’ll ask you to take a quick selfie and record a short video. We know this can fee...
I’ve accepted my match, now what?
See all articlesWhich French & UK banks can I use to receive my living expenses?
To receive your living expenses, you’ll need to link a bank account based in your country of study. Below is a list o...
How to set up a Zolve bank account
Prodigy Finance has partnered with Zolve, a trusted global banking platform created especially for international stud...
When and how do I get my loan confirmation letter
Conditional loan confirmation letter
Available earlier in the process, after your identity has been verified
Can some...
Loan approval
See all articlesHow does the matching process work?
Once your application is complete and all required documents have been verified, it moves into the matching stage. Th...
Completing the video KYC Verification
You must complete a short Video KYC (VKYC) verification. This is a mandatory regulatory step to confirm your identity...
How do I receive my living expenses from Prodigy Finance?
If your Prodigy Finance loan includes living expenses, the way you receive those funds depends on your country of stu...
Setting up your tuition fee disbursement
Once you have signed your loan agreement, you will need to provide your official tuition disbursement schedule. This ...
What's the next step once my loan has been approved?
If your loan has been approved, congratulations! You’re almost at the final step. Below is a clear overview of what h...
When and how will I receive my loan?
Once your loan is approved and your loan agreement is signed, your funds are released based on the tuition disburseme...
Can I edit or cancel my application?
See all articlesCan I change or cancel my loan after approval?
If your plans change and you’d like to adjust your loan amount later in the application, you can easily do so by subm...