Understanding the payment process
Payments don't start until 6 months after classes end if you study full-time, so you can focus on getting your degree and landing that dream job
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What happens if my course gets extended?
We know that some course dates may get extended and as a result, you may be finishing your studies later than origina... -
Credit Reporting for customers residing in the US
Your credit score is based on your credit history, including the number of accounts you have, their status, and your ... -
When are my monthly payments due and how long do they take to reach you?
We need to receive payment on your loan by the 28th day of each month. Depending on your chosen payment method, yo... -
How do I settle my loan?
You're welcome to settle off your Prodigy Finance loan earlier than expected, and you won't be charged any penalties ... -
Can I get a tax certificate?
As a UK-registered lender serving a global customer base, we cannot provide country-specific tax certificates. We can... -
Understanding the Repayment Process
Repaying your loan can sometimes feel daunting, here are some guidelines on everything you need to know before taking... -
Can I pay more than my monthly instalment?
You're welcome to pay more than the monthly due installment or make advanced payments on your Prodigy Finance loan wi... -
Can I pay custom amounts to my individual loans?
Absolutely, you can do that! If you're looking to make a payment and want to allocate a specific portion of the funds... -
Can I have my payment allocated to interest only?
The short answer is unfortunately not. Any payments we receive from you follow a specific payment flow that moves tow... -
What happens if I can’t pay my loan?
What if I can’t pay this month? What happens if I continue to miss payments on my loan? What happens if my loan goes... -
What is forbearance?
Forbearance is a helpful short-term relief option for customers facing temporary financial difficulties and unable to... -
What is arbitration and how does it work?
Arbitration is an alternative form of dispute resolution used in lieu of court litigation to settle legal disputes be... -
What will Prodigy Finance report to the credit agencies?
When you apply for a loan, requesting an updated credit report is part of the process, and this will appear as a 'foo... -
Understanding IBANS and Swift Codes
What is an IBAN?IBANs can be used for worldwide payments but are most commonly used in Europe.All cross-border euro p...