Paying back your loan

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Understanding the payment process

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What happens if my course gets extended?
We know that some course dates may get extended and as a result, you may be finishing your studies later than origina...
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Credit Reporting for customers residing in the US
Your credit score is based on your credit history, including the number of accounts you have, their status, and your ...
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When are my monthly payments due and how long do they take to reach you?
We need to receive payment on your loan by the 28th day of each month.  Depending on your chosen payment method, yo...
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How do I settle my loan?
You're welcome to settle off your Prodigy Finance loan earlier than expected, and you won't be charged any penalties ...
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Can I get a tax certificate?
As a UK-registered lender serving a global customer base, we cannot provide country-specific tax certificates. We can...
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Understanding the Repayment Process
Repaying your loan can sometimes feel daunting, here are some guidelines on everything you need to know before taking...
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How do I pay?

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How do I make a payment through Convera?
Convera is an international payment provider that provides flexible payment methods for 251 countries. Convera offers...
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Available Payment Options
You can view your available payment options and instructions by logging into your account online, on iOS or Android. ...
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When do you need proof of payment and bank details?
To track a payment – If you need to follow up on a payment that hasn't been received or allocated correctly, you wil...
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How do I make a payment through Flywire?
Flywire is an international payment provider that provides flexible payment methods for 220 countries. Flywire offers...
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How do I pay using direct bank transfer?
You’ll find our HSBC bank account details on the top of page 2 of your monthly statement. Once you have those details...
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The Prodigy Finance payment app

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How do I update my personal information post graduation?
You can easily update your personal details – such as your physical address, phone number, and email address through ...
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How do I make a direct debit/ once-off payment on the Prodigy Finance repayment app?
We're excited to share that the GoCardless FX transaction feature is now available on the Prodigy Finance mobile app!...
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How to set up and manage my Auto-Debit on the Prodigy Finance repayment app?
Setting Up Auto-Debit with Prodigy Finance Customers with an eligible bank account can now set up Auto-Debit – an aut...
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Where do I find my statement on the app?
You can view your current and past monthly statements via the Prodigy Finance Repayment App. This can be done by simp...
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Can I track the status of my payments?
Tracking your payment status in the app If you’ve made a payment via the Prodigy Finance Repayment App, you can easil...
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How do I know if my payment on the Prodigy Finance repayment app was successful?
When I make a payment through the app, it goes through four key stages: Initiated – Your payment has been successful...
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